Now that you are ready to get help for your pet’s problem behavior, you are already closer to living happily ever after with your pet! House Calls are typically recommended for the first visit. Telephone or Skype Consults are options for follow up visits. Please read the details provided on this page and then call (949) 342-6644 or email Dr. Schwartz at Your patience is appreciated as Dr Schwartz replies to calls/emails in person and also schedules her appointments personally with you.  Appointment options and fees are described below.

Payment is by credit card through PayPal or cash transfer using Zelle. To view the fee schedule or pay fees in advance, please click here.

Dr. Schwartz prefers to meet with you and evaluate your pet in person. It is not always necessary to see your pet actually displaying the problem behaviors (for example, a dog barking at the UPS man). You can describe your pet’s behavior problem during the visit or provide a video or photos on your cell phone to clarify details.

House Calls are the best way to get to know you and your pet in the comfort and convenience of your own home. Cats are best evaluated at home. Aggressive pets must be restrained securely.  Travel fees must also be paid in advance of the house call. Please discuss this option with Dr. Schwartz prior to your appointment. Due to the nature of house call practice, your appointment may be delayed by traffic or weather conditions, and it may not always be possible to call in transit. Your understanding and patience are appreciated.

Appointments are available Monday through Friday. Sunday and home holiday appointments may be available for an additional fee of $250.   

Laboratory Tests

If laboratory or other diagnostic tests are recommended, you will be referred back to your primary care veterinarian. Laboratory fees are not included in the consult fees. Please ask your veterinarian to forward lab results to Dr. Schwartz even if they are within normal. Medication or alternative treatments cannot be prescribed without current laboratory results (generally within 3 months).

Telephone or Zoom Consults are available for follow up consultations in most cases. Please discuss with Dr. Schwartz

The Consult Fee for the first visit (typically 2 hrs) is $475. This fee will increase to $500 on January 1, 2022. If a follow up visit is needed, it is usually scheduled about 6 to 8 weeks later and is $425. This fee will increase to $450 on January 1, 2022. Further visits may be required, but may be 3 to 6 months apart or 6 to 12 months apart depending on your pet’s problem and individual progress. Fees for the 3rd visit and beyond, including the annual recheck fee, will remain $400.  There is no additional fee for phone calls, emails, or contact with your primary care veterinarian or other specialists regarding your pet’s case.

An Additional Pet Fee of $275 (in addition to the Consult Fee for the first pet) applies if there is more than one pet involved in the same problem. This fee is necessary because treatment of multiple pets are more complicated and typically require more communication between scheduled appointments.

Prescriptions are called in to the pharmacy at the time of each appointment; refills will last only until the next recommended or scheduled visit. If the prescription expires before the follow up visit there will be a $50 fee to extend it and only if the follow up visit is scheduled.

When is Payment Due? Appointments are confirmed with payment in full within  72hrs of scheduling (see above).  Unconfirmed (unpaid) appointments cannot be held to be fair to other pet parents waiting to help their pets in need. Please discuss fees with Dr. Schwartz before making any payment. To review consultation fees, please see details above or click here.

To begin, first schedule your appointment and discuss your fees with Dr. Schwartz. Thank you!